We advise using their services securely and reviewing complaints beforehand. Is it that easy Definitely, but to make sure everything has. Their 0 Resolve Complaints rating is a cause for concern. Select Payments & Subscriptions > tap Subscription then cancel everything you want to be stopped. This must be done directly via the platform you used to purchase. Our Verdict: Vimeo is highly recommended company, but beware of poor customer service. If I delete the app, will that cancel my subscription?ĭeleting the app that you used to purchase your Vimeo subscription from your mobile device will not cancel your Vimeo subscription with Apple or Google. If you would like to move to a higher membership tier, you will first need to cancel your app subscription in the appropriate app store, and then return to the Vimeo site to upgrade your account. If you subscribed via an app, you won’t be able to upgrade to any higher membership tier on Vimeo. Our best guess is that youre contacting us about one of the following: I need help accessing my account. How do I upgrade my in-app subscription purchase? If you need to add multiple seats to your account, you must do so via . When I have attempted to cancel Vimeo I get the message that this account does not exist, but my credit card was charged. No, we only support the initial purchase of one seat via the mobile app. If you find a video that you particularly enjoy, you can save it for offline viewing. The app supports full HD content up to 1080p, and you'll never see any ads to support the content. You will not be able to manage a subscription purchased via an app on the Vimeo website.Ĭan I purchase more seats via my mobile app subscription? Overall Opinion: When you use Vimeo, you can share and view pristine HD content without any ads. If you’ve purchased your membership via the Vimeo app, Vimeo Create app, Mevo app, or the Magisto app, you can manage that recurring subscription in the iTunes or App Store (for iOS), or in the Google Play Store (for Android). How to cancel your subscription (Android)Ĭan I manage my in-app subscription purchase on the Vimeo website?.If I delete the app, will that cancel my subscription?.How do I upgrade my in-app subscription purchase?.Can I manage my in-app subscription purchase on the Vimeo website? For further information on how Vimeo handles user data, please refer to Vimeos privacy policy: /privacy.Below are answers to common questions we get asked about managing subscriptions purchased via an app.
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